StartWright is the leading reference site for the information needs of information technology project managers and support staff traveling to, starting up, and working on remote, dispersed or virtual projects.

Call Centers

bulletMagazines
bulletCallCenter Magazine new2.gif (284 bytes)
bulletCC (CallCenter) News
bulletCustomer Support Management new2.gif (284 bytes)
bulletReference Sites
bulletcallcentres.net
bulletCallCenterOps.com new2.gif (284 bytes) swh01.jpg (901 bytes)CallCenterOps.com provides valuable information to those who are involved in real-time customer service via a call center or
help desk.
bulletCustomer Care Institute new2.gif (284 bytes)
bulletCustomer Service Group newsletters, books
bulletPurdue University's Center for Customer Driven Quality
bulletIT Toolbox for CRM
bulletThe Right Answer
bulletSUPPORTINDUSTRY.COM
bulletEssential Links
bulletCall Center Technology new2.gif (284 bytes)
bulletComputer Telephony
bulletDatamonitor
bulletErnest & Young
bulletThe Tele-M@rket

 

 

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Last modified: January 16, 2006