Jay I. Cohen
3171 Starlight Drive
York, Pennsylvania 17402-9239
e-mail: jcohen@startwright.com


PMI Certified Project Manager. Extensive experience in project management; information structure and distribution; organization, contract, project office and organization start up; systems integration; MIS management; application development and implementation, and materials management at IBM and four Fortune 200 companies [General Electric, Ingersoll-Rand, Allis-Chalmers, RCA]. "Hands On" experience from user, MIS, and project management. Won numerous awards for innovative thought leadership. Reputation for establishment of innovative tools-based methodologies and controls at organization, project and contract startup, for breadth of project management and technical skills and experience, work ethic and for making things happen.


Fall 2010

Adjunct Instructor, Penn State York - Taught IST302 IT Project Management

2009 to Present
Owner, StartWright Resources, a remote IT Project Management Consulting firm located in York, PA focusing on Project Management, Excel and Access Consulting and web sites.

IBM 1987 to 2009, Retired
Executive Project Manager in IBM Application Management Services at both the Americas and Global Sales Operations level focusing on sales and solutioning opportunity tracking and reporting, project management processes and procedures and tools implementation. Brought in to bring discipline and structure to reporting process.  Ran Sales Operations. Architected, designed, program managed (using US IGA and Global resources), implemented and ran operations for an innovative and very sophisticated Lotus Notes based opportunity and forecasting tool (SSDB) that is strategically used worldwide by IBM. Implemented Siebel in the Sales organization.  Developed and implemented sales procedures.  Extensive experience in tool and operations training. Expert skills in use of Microsoft tools and BRIO. Used Agile Project management techniques

Executive Project Manager in e-Business Center Delivery Center Program Office focusing on project management and processes and procedures. Brought in to help start up new business. Structured procedures for operations. Worked on implementation of IBM’s e-business hosting centers

Executive Project Manager within an IBM corporate executive support organization focusing on project management of strategic outsourcing deals, electronic communications, and intellectual capital. Project Manager and Architect for the development of an innovative Domino-based  PE intranet web site.  Editor and publisher of electronic publications with over 1800 readers worldwide..  Project Manager on a groundbreaking 300-person G2e conference on e-business. Lead departmental Documentation Project.  Technical Project Manager on the e-Mentor Project which implemented a prototype discussion database for mentoring activities. Responsible for departmental tools. Developed training material and taught classes for IBM Project Executives who manage large outsourcing contracts.

Program Manager and Architect for the development and initial distribution of  an innovative Lotus-notes based Project Management Reference and Control Book application [ViewPoint] used to track and store information for complex multi-year strategic outsourcing engagements. Application evolved to a strategic IBM tool [POST] and a process {PMP} which is used worldwide.


Contract Initiation Services Manager   Assisted Project Executives and their staff  in the start up of over two dozen major outsourcing contracts ranging in size from $50M to $3B+ across industries.  Developed a contract initiation model, contract initiation methodologies and tools, and authored a primer for contract start up which is still  used on contracts worldwide.

Proposal Development Manager on a $14 million SI Proposal for State of Virginia ABC Store project.

Project Manager on an Officers Workbench application development project for a large regional bank.

Project Manager of a nationally recognized statewide highly-customized $25 million Systems Integration Point-Of-Sale Project [Pennsylvania Liquor Control Board], which had two full software development cycles and 666 store installations over a 31-month period. The project was completed 5 months early and $2 million under budget. Processes and procedures developed on the project were subsequently used on other major System Integration projects. Developed a standardized Project Plan format which won an IBM National Quality Award and which was used internationally within IBM

Project Management Consultant engaged by a mid-sized bank to manage startup of a credit card application processing system

Proposal Development SOW Team Lead on two winning $25 million SI Proposals [PA Courts, PLCB] and several smaller consulting assignments

Project Office Consultant for a $10+ million Application Development Project which developed innovative project control techniques that were used nationally within IBM.

Prior to IBM
4/85 to 6/87
Manager of MIS for $100+ million division of RCA with five large HP minicomputers and remote IBM host-based systems.  Managed 21 people and administered a budget of $2.1 million.  Developed first Division Systems Strategic Plan, instituted MIS departmental controls, and developed and implemented a Hardware Upgrade Plan. Planned for and managed a major modifications to Order-Ship-Bill software package for the US plant, implemented the system in a Canadian subsidiary, planned for and started upgrade of an MRP package, and implemented EDI and barcode technology in purchasing and warehousing.

2/84 to 4/85
Manager of Systems and Data Processing for a $100+ million division of a heavy industrial equipment manufacturer Allis-Chalmers.  Took over a decimated MIS organization at the request of GM & VP to "turn around" a minicomputer vendor conversion (DEC and IBM) supporting all business areas. Successfully completed the conversion on a "crash" basis in five months. Instituted DP documentation and control procedures. Started up implementation of an integrated manufacturing and accounting software package. Managed a $1 million budget.  Reorganized and re-staffed entire MIS organization.
10/79 to 2/84

Manager of Materials for a $25+ million valve manufacturing division of Allis-Chalmers, York, PA. Managed a department with 27 people and $1.5 million budget.

 9/75 to 9/79
Manager of Manufacturing Systems and Procedures Ingersoll-Rand. Phillipsburg, NJ. 

4/74 to 9/75
Project Manager and Systems Designer at GE  for a plant-wide  12-month Preprinted Factory Paperwork and Labor Vouchering System project in a $100 million electric motor plant which eliminated ten clerical positions and increased operator efficiency.

8/71 to 4/74
Systems Specialist for GE  $250 million worldwide gas turbine manufacturing division. Developed and implemented computerized and manual spare and renewal parts warehouse and order entry systems


Bachelor of Science (mathematics), Union College, Schenectady, NY (Cum Laude, Phi Beta Kappa) 1968
Master of Science (operations research), Cornell University 1970
Master of Science (industrial administration), Union College 1973
Graduate of General Electric Manufacturing Management Program 1971
Certified in Production and Inventory Management (APICS)
Graduate of IBM Project Leader Training Program
IBM Certified Professional in Project Management 1992 to present
Project Management Institute (PMI)  PMP Certification
Taught materials management and project management classes at the company and college (York College of PA)  level.


Project Management web site www.startwright.com